Delivery and Returns

We deliver your order in France, Europe and the the rest of the world. You will receive an e-mail with the tracking link of your package to allow you to track its delivery.

Our carriers deliver during normal working hours and may require a signature acknowledging receipt of the package. We therefore advise you to have the package delivered to an address where someone will be present during the day to receive the package.

France 🇫🇷, Andorra 🇦🇩 and Monaco 🇲🇨 :

☑️ Delivery in 2 business days to your home by Colissimo with tracking, from € 5.50 (depending on weight), free from € 35 purchase.

Overseas France 🇫🇷 :

☑️ Guadeloupe, Guyane, Martinique, Reunion, Mayotte, St Martin (FR), St Pierre and Miquelon : home delivery in 5 to 7 business days by Colissimo with tracking, from € 10.50 (depending on weight), free from € 80 purchase.

☑️ Nouvelle Calédonie, Polynésie Française, Wallis et Futuna : home delivery in 5 to 7 business days by Colissimo with tracking, from € 11.50 (depending on weight), free from € 80 purchase.

European Union 🇪🇺 :

☑️ Belgium 🇧🇪 : home delivery in 3 business days with tracking, from € 6.50 (depending on weight), free from € 40 purchase.

☑️ Austria 🇦🇹, Denmark 🇩🇰, Finland 🇫🇮, Germany 🇩🇪, Italy 🇮🇹, Luxembourg 🇱🇺, Netherlands 🇳🇱, Portugal 🇵🇹, Spain 🇪🇸, Sweden 🇸🇪 : home delivery in 3 to 4 business days with tracking, from € 6.90 (depending on weight), free from € 50 purchase.

☑️ Czech Republic 🇨🇿, Estonia 🇪🇪, Hungary 🇭🇺, Latvia 🇱🇻, Lithuania 🇱🇹, Poland 🇵🇱, Slovakia 🇸🇰, Slovenia 🇸🇮 : home delivery in 3 to 5 business days with tracking, from € 8.50 (depending on weight), free from € 70 purchase.

☑️ Bulgaria 🇧🇬, Croatia 🇭🇷, Cyprus 🇨🇾, Greece 🇬🇷, Malta 🇲🇹, Romania 🇷🇴 : home delivery in 5 business days with tracking, from € 9.90 (depending on weight), free from € 80 purchase.

World :

☑️ Switzerland 🇨🇭 : home delivery in 3 business days with tracking, from € 8.50 (depending on weight), free from € 70 purchase.

☑️ United Kingdom 🇬🇧 : home delivery in 5 to 7 business days with tracking, from € 7 (depending on weight), free from € 60 purchase.

☑️ Iceland 🇮🇸, Norway 🇳🇴, Turkey 🇹🇷 : home delivery in 3 to 5 business days with tracking, from € 9.90 (depending on weight), free from € 80 purchase.

☑️ Faroe Islands 🇫🇴, Greenland 🇬🇱, Liechtenstein 🇱🇮, San-Marino 🇸🇲, Vatican 🇻🇦 : home delivery in 3 to 5 business days with tracking, from € 10.90 (depending on weight), free from € 70 purchase.

☑️ Argentina 🇦🇷, Australia 🇦🇺, Canada 🇨🇦, Chile 🇨🇱, China 🇨🇳, Costa Rica 🇨🇷, Hong Kong 🇭🇰, Israel 🇮🇱, Japan 🇯🇵, Macao 🇲🇴, Mexico 🇲🇽, New Zealand 🇳🇿, Panama 🇵🇦, Singapore 🇸🇬, South Korea 🇰🇷, Taïwan 🇹🇼, United Arab Emirates 🇦🇪, United-States 🇺🇸, Uruguay 🇺🇾, Brazil 🇧🇷, India 🇮🇳 : home delivery in 6 to 12 business days with tracking, from € 13.90 (depending on weight).

Other destinations : contact us

All delivery times are valid if your order is placed before 12:00 noon Monday to Friday, there will be no shipping on Saturday, Sunday and public holidays. Kolibri Socks is not responsible for any delays caused by customs.

In the event of a delivery problem linked to an incorrect or incomplete address, KOLIBRI SOCKS declines all responsibility and cannot pay for a new shipment at its own expense.

You have the right to exchange or return any product purchased on www.kolibrisocks.fr for a full refund or exchange within 14 days of receipt.

All returned products must not have been worn, and with their label intact. When you return or exchange any item, you are responsible for the shipping costs. As soon as we receive your return, we will refund it. Please note that you will not be reimbursed for the shipping costs of the original order. Any reimbursement we make will be made using the same means of payment as the one you used to order.

We cannot be held responsible for the loss of products during the return process.

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

In accordance with the provisions of article L.121-21-8 of the "Code de la Consommation", the right of withdrawal does not apply in particular to :

  • The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.