Delivery and Returns

Delivery

You will receive an e-mail with the tracking link of your package to allow you to track its delivery.

Our carriers deliver during normal working hours and may require a signature acknowledging receipt of the package. We therefore advise you to have the package delivered to an address where someone will be present during the day to receive the package.

France ๐Ÿ‡ซ๐Ÿ‡ท:

โ˜‘๏ธ Delivery in 2 business days to your home by Colissimo with tracking, from โ‚ฌ 6.90 (depending on weight), free from โ‚ฌ 70 purchase. โ˜‘๏ธ Delivery in 3 to 6 business days to a collection point by Mondial Relay : โ‚ฌ 3.90, free from โ‚ฌ 70 purchase.

Andorra ๐Ÿ‡ฆ๐Ÿ‡ฉ and Monaco ๐Ÿ‡ฒ๐Ÿ‡จ:

โ˜‘๏ธ Delivery in 2 business days to your home by Colissimo with tracking, from โ‚ฌ 6.90 (depending on weight), free from โ‚ฌ 70 purchase.

Overseas France ๐Ÿ‡ซ๐Ÿ‡ท :

โ˜‘๏ธ Guadeloupe, Guyane, Martinique, Reunion, Mayotte, St Martin (FR), St Pierre and Miquelon : home delivery in 5 to 7 business days by Colissimo with tracking, from โ‚ฌ 11.90 (depending on weight), free from โ‚ฌ 100 purchase.

โ˜‘๏ธ Nouvelle Calรฉdonie,ย Polynรฉsie Franรงaise, Wallis et Futuna : home delivery in 5 to 7 business days by Colissimo with tracking, from โ‚ฌ 12.90 (depending on weight), free from โ‚ฌ 100 purchase.

European Union ๐Ÿ‡ช๐Ÿ‡บ :

โ˜‘๏ธ Belgium ๐Ÿ‡ง๐Ÿ‡ช : home delivery in 3 business days with tracking, from โ‚ฌ 7.90 (depending on weight), free from โ‚ฌ 80 purchase.

โ˜‘๏ธ Austria ๐Ÿ‡ฆ๐Ÿ‡น, Denmark ๐Ÿ‡ฉ๐Ÿ‡ฐ, Finland ๐Ÿ‡ซ๐Ÿ‡ฎ, Germany ๐Ÿ‡ฉ๐Ÿ‡ช, Italy ๐Ÿ‡ฎ๐Ÿ‡น, Luxembourg ๐Ÿ‡ฑ๐Ÿ‡บ, Netherlands ๐Ÿ‡ณ๐Ÿ‡ฑ, Portugal ๐Ÿ‡ต๐Ÿ‡น, Spain ๐Ÿ‡ช๐Ÿ‡ธ, Sweden ๐Ÿ‡ธ๐Ÿ‡ช : home delivery in 3 to 4 business days with tracking, from โ‚ฌ 8.90 (depending on weight), free from โ‚ฌ 80 purchase.

โ˜‘๏ธ Czech Republic ๐Ÿ‡จ๐Ÿ‡ฟ, Estonia ๐Ÿ‡ช๐Ÿ‡ช, Hungary ๐Ÿ‡ญ๐Ÿ‡บ, Latvia ๐Ÿ‡ฑ๐Ÿ‡ป, Lithuania ๐Ÿ‡ฑ๐Ÿ‡น, Poland ๐Ÿ‡ต๐Ÿ‡ฑ, Slovakia ๐Ÿ‡ธ๐Ÿ‡ฐ, Slovenia ๐Ÿ‡ธ๐Ÿ‡ฎ : home delivery in 3 to 5 business days with tracking, from โ‚ฌ 9.90 (depending on weight), free from โ‚ฌ 80 purchase.

โ˜‘๏ธ Bulgaria ๐Ÿ‡ง๐Ÿ‡ฌ, Croatia ๐Ÿ‡ญ๐Ÿ‡ท, Cyprus ๐Ÿ‡จ๐Ÿ‡พ, Greece ๐Ÿ‡ฌ๐Ÿ‡ท, Malta ๐Ÿ‡ฒ๐Ÿ‡น, Romania ๐Ÿ‡ท๐Ÿ‡ด : home delivery in 5 business days with tracking, from โ‚ฌ 10.90 (depending on weight), free from โ‚ฌ 80 purchase.

World :

โ˜‘๏ธ Switzerland ๐Ÿ‡จ๐Ÿ‡ญ : home delivery in 3 business days with tracking, from โ‚ฌ 9.90 (depending on weight), free from โ‚ฌ 80 purchase.

โ˜‘๏ธ United Kingdom ๐Ÿ‡ฌ๐Ÿ‡ง : home delivery in 5 to 7 business days with tracking, from โ‚ฌ 8.90 (depending on weight), free from โ‚ฌ 80 purchase.

โ˜‘๏ธ Iceland ๐Ÿ‡ฎ๐Ÿ‡ธ, Norway ๐Ÿ‡ณ๐Ÿ‡ด, Turkey ๐Ÿ‡น๐Ÿ‡ท : home delivery in 3 to 5 business days with tracking, from โ‚ฌ 11.90 (depending on weight), free from โ‚ฌ 80 purchase.

โ˜‘๏ธ Faroe Islands ๐Ÿ‡ซ๐Ÿ‡ด, Greenland ๐Ÿ‡ฌ๐Ÿ‡ฑ, Liechtenstein ๐Ÿ‡ฑ๐Ÿ‡ฎ, San-Marino ๐Ÿ‡ธ๐Ÿ‡ฒ, Vatican ๐Ÿ‡ป๐Ÿ‡ฆ : home delivery in 3 to 5 business days with tracking, from โ‚ฌ 12.50 (depending on weight), free from โ‚ฌ 80 purchase.

โ˜‘๏ธ Argentina ๐Ÿ‡ฆ๐Ÿ‡ท, Australia ๐Ÿ‡ฆ๐Ÿ‡บ, Canada ๐Ÿ‡จ๐Ÿ‡ฆ, Chile ๐Ÿ‡จ๐Ÿ‡ฑ, China ๐Ÿ‡จ๐Ÿ‡ณ, Costa Rica ๐Ÿ‡จ๐Ÿ‡ท, Hong Kong ๐Ÿ‡ญ๐Ÿ‡ฐ, Israel ๐Ÿ‡ฎ๐Ÿ‡ฑ, Japan ๐Ÿ‡ฏ๐Ÿ‡ต, Macao ๐Ÿ‡ฒ๐Ÿ‡ด, Mexico ๐Ÿ‡ฒ๐Ÿ‡ฝ, New Zealand ๐Ÿ‡ณ๐Ÿ‡ฟ, Panama ๐Ÿ‡ต๐Ÿ‡ฆ, Singapore ๐Ÿ‡ธ๐Ÿ‡ฌ, South Korea ๐Ÿ‡ฐ๐Ÿ‡ท, Taรฏwan ๐Ÿ‡น๐Ÿ‡ผ, United Arab Emirates ๐Ÿ‡ฆ๐Ÿ‡ช, United-States ๐Ÿ‡บ๐Ÿ‡ธ, Uruguay ๐Ÿ‡บ๐Ÿ‡พ, Brazil ๐Ÿ‡ง๐Ÿ‡ท, Indiaย ๐Ÿ‡ฎ๐Ÿ‡ณ : home delivery in 6 to 12 business days with tracking, from โ‚ฌ 14.90 (depending on weight).

Other destinations : contact us

All delivery times are valid if your order is placed before 12:00 noon Monday to Friday, there will be no shipping on Saturday, Sunday and public holidays. Kolibri Socks is not responsible for any delays caused by customs.

In the event of a delivery problem linked to an incorrect or incomplete address, KOLIBRI SOCKS declines all responsibility and cannot pay for a new shipment at its own expense.

You have the right to exchange or return any product purchased on www.kolibrisocks.fr for a full refund or exchange within 14 days of receipt.

All returned products must not have been worn, and with their label intact. When you return or exchange any item, you are responsible for the shipping costs. As soon as we receive your return, we will refund it. Please note that you will not be reimbursed for the shipping costs of the original order. Any reimbursement we make will be made using the same means of payment as the one you used to order.

We cannot be held responsible for the loss of products during the return process.

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

In accordance with the provisions of article L.121-21-8 of the "Code de la Consommation", the right of withdrawal does not apply in particular to :

  • The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.